Just checking out my old friends at The Planet and a window popped up offering to help me via chat. Ok, I’m all for saving myself some time.
Here’s some amusement for you:
Customer: do you guys offer any other linux distros (other than RH)?
(Here’s where I waited for 3 minutes for a response)
Customer: ?
(Here’s where I wait another minute)
Luis O: sorry we dont offer distros, we do offer other linux OS’
Um. Ok.
FWIW, I found the answer myself – they offer CentOS, RedHat, and FreeBSD (as well as windows *pukes a little in mouth*).