Just checking out my old friends at [The Planet][1] and a window popped up offering to help me via chat. Ok, I’m all for saving myself some time.

Here’s some amusement for you:

Customer: do you guys offer any other linux distros (other than RH)?

(Here’s where I waited for 3 minutes for a response)

Customer: ?

(Here’s where I wait another minute)

Luis O: sorry we dont offer distros, we do offer other linux OS’

Um. Ok.

FWIW, I found the answer myself – they offer CentOS, RedHat, and FreeBSD (as well as windows *pukes a little in mouth*).

[1]: http://theplanet.com/